Wednesday, June 1, 2011

My new love...

For Mother's Day/My bday/Christmas...probably a few other holidays as well, Andy and Eleanor got me something I have wanted FOREVER - a DSLR Camera and without question, a Canon. I have always had Canons and after reading reviews confirmed that I was in the right place with them as specifically with SLRs, I can use my mom's old lenses and the Canons have more automatic user friendly settings while also having the professional features for a more seasoned photographer (which I aspire to be someday).

If you know me, you know I refuse to pay full price for anything! In fact, that is why I didn't get the camera right at Mother's Day as I was waiting to see who would put it on sale haha! This desire could be due to my bargain hunter of a mom rubbing off on me or to my old boss at Sewell Lexus, Jerry Griffin, preaching to me NEVER to pay full price and telling me the story about how he buys new shoes. He had been in the car selling business for years so quite naturally would be blinded to every other method of doing business which is why you have to take this story with a grain of salt but also see some truth in it. Jerry went to buy a pair of dress shoes and when the salesman told him what his total was, he stopped and said, "Wait, what are you going to give me for these?" as he held up a tattered pair of old dress shoes. The salesman, tactfully tried to explain to "Mr. Griffin" that this was not the car business and shoe stores didn't take "trade ins". Jerry wouldn't leave without a fight and convinced the salesman to discount his new shoes and he ended up taking the old home (the salesman said he didn't want them).

I tell you this story because though it might seem ridiculous to some, my motto is, it never hurts to ask. So when I go to make a pretty big purchase, I have to somehow win and ALWAYS ask.

I researched prices online along with at other stores I had purchased cameras from in the past. I was going to not put down the company that irritated me but in an effort to be the better business beruau for a bit, I will go on ahead and say that Wolf Camera was terrible at their customer service and product knowledge but when I called Best Buy, I recieved the stark opposite and spoke with wonderfully knowledgeable and friendly people. After a few phone calls and learning that the camera I wanted was on special, I decided to go in.

On my way out the door, I googled "best buy coupons" and stumbled upon a 10% off coupon that expired on the 31st, the day I was going to visit my new friend, Ken, at Best Buy. When I arrived, my next favorite person, Ryan, told me all about the camera, played around on the camera with me, and took an hour to answer all my questions and show me what all I needed to go along with this new toy. Yes, I fell victim to "upselling" but knew I would going into the whole experience. Of course you need a memory card and in my experience, an extra battery. Much to my surprise, not only did I get the 10% off on the camera but also 30% off on accessories so upsell it up - especially if I am getting 30% off right? SEEE what checking google will get you? Over $200 in savings in my case this time!

SO I said you should always ask. Since I did some research, I knew that Wolf Camera, though they sucked at customer service, made up for it in a free photo/camera class. So, in an effort to get what I wanted, earn Ken my business, I asked "what he could do for me" shared with him my perdicament. I of course wanted to give him my business, he and Ryan did all the work and were so helpful but the camera was the same price on Wolf's website AND THEY threw in a free photo class. I didn't mention that Wolf DIDN'T have a 10% off coupon but that wasn't necessary...what did Ken do but he discounted the class they offer at Best Buy and made it work.

Another reason I love Best Buy is their warranty. For 3 years, I can do anything (I mean anything, drop it in the toilet, smother it in sand, jump on it, drive my car over it) to it and they will replace it. At the end of the warranty, I can purchase the warranty again too! It is a little pricey but worth it, I have used it on past cameras purchased there and my BOSE Ipod docking station. Lastly, Best Buy's rewards program sent me a $30 credit to the store for whatever I wanted just for how much I spent on the camera. Love you best buy, love you camera!

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